- Carbon neutral
- How to measure your footprint
- Community support - donating products or services
- How to support a conservation project
- 20 Resolutions for Sustainable Tourism Businesses in 2020
- Measure your carbon footprint
- Review Your Vision and Mission
- Business Plans
- Business Finances and Reports
- Business Analysis Tools
- Understand your Risk Profile
- Operate with Good Business Ethics
- Integrated Reporting
- Investing and Assets
- Collaborating With Others
- Engaging with your local RTO/EDA
- Attracting Domestic Visitors
- Sales and Marketing
- Visitor Engagement and Insights
- Attending events and conferences
- Visitor satisfaction and feedback
- Monitor your Net Promoter Score
- Following the latest industry and market trends
- Incorporate Kiwi culture
- Engage with your visitors
- Paying a fair wage
- Your business structure
- Attracting and retaining talent
- Review your staff conditions
- Staff training and induction
- Performance reviews
- Company Culture
- Employee satisfaction
- Professional development
- Support a cause
- Combine efforts
- Sponsorship
- Internships and work experience
- Audit your supply chain
- Work with your suppliers
- Sustainable procurement policy
- Support predator free
- Preserve our waterways
- Ecological restoration plan
- Identify harmful substances
- Reduce your carbon emissions
- Develop an energy plan
- Sustainable transport
- Measure your impact
- Writing submissions
- Promote local causes
- Share your stories
- Including environmental information
- Product life cycle
- Organic waste
- No single use
- Water use
- Waste audit
- Green roof tips
- Your stories
Engage with your visitors
Understanding the culture of your visitors
Have a plan in place to ensure you and your team are familiar with the cultural needs and background of your visitors.
If you are capturing data about your visitors, you’ll know where they come from. From there, you can make a plan to educate your team about any specific requirements your visitor market may have.
Useful links
Tourism New Zealand is a good source of information and insights on particular visitor markets