How to Guides

Navigate through the links below for specific information on working towards each of the 12 Commitments.

Commitment 1 - Resilience
Businesses focus on long-term financial performance and resilience.
How to achieve Commitment 1

Commitment 2 - Investment
Businesses invest to create value, opportunities and to drive sustainable practices.
How to achieve Commitment 2

Commitment 3 - Innovation
Businesses innovate to solve problems, create new ways to do things and increase productivity.
How to achieve Commitment 3

Commitment 4 - Visitor Satisfaction
Businesses strive to always meet or exceed visitor expectations.
How to achieve Commitment 4

Commitment 5 - Culture and Heritage
Businesses embrace Aotearoa New Zealand's culture and heritage as part of delivering a unique and authentic visitor experience.
How to achieve Commitment 5

Commitment 6 - Visitor Engagement
Businesses engage with visitors about how to be great travellers within Aotearoa New Zealand.
How to achieve Commitment 6

Commitment 7 - Employer of Choice
Businesses attract, support and develop the workforce they need to flourish and succeed.
How to achieve Commitment 7

Commitment 8 - Community Engagement
Businesses actively and positively engage with the communities in which they operate, taking a leadership role to champion causes that are important to the community.
How to achieve Commitment 8

Commitment 9 - Sustainable Supply Chains
Businesses have socially and environmentally sustainable supply chains.
How to achieve Commitment 9

Commitment 10 - Restoring Nature
Businesses contribute to protecting and enhancing Aotearoa New Zealand's environment, including water, biodiversity, landscapes and clean air.
How to achieve Commitment 10

Commitment 11 - Carbon Reduction
Businesses act urgently to contribute to Aotearoa New Zealand's transition to a net zero carbon economy.
How to achieve Commitment 11

Commitment 12 - Eliminating Waste
Businesses take responsibility for the entire life cycle of products and services we use and ultimately eliminate the waste associated with these.
How to achieve Commitment 12