Member News
Queenstown Cares
Visitor Engagement
Destination Queenstown is proud to launch Queenstown Cares, an initiative that aims to connect visitors to the local environment and community, and to showcase some of the projects that have been put in place to safeguard the future of its landscapes.
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Member News
Pest eradication success
Native bird species are flourishing once again in a 1000-year-old forest on Rotorua's doorstep after a "groundbreaking" partnership between Canopy Tours, the Department of Conservation and New Zealand pest trap manufacturer Goodnature, reports the Rotorua Daily Post.
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Member News
How Whale Watch Kaikoura manages sustainability
Kauahi Ngapora is the Managing Director of Whale Watch Kaikoura. The award-winning responsible tourism operator explains to SustainabilityLeaders.co.nz about how he implements sustainable practices in his business.
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Industry News
Travellers invited to care for New Zealand
Seven key New Zealand organisations have joined forces to conceive and develop Tiaki – Care for New Zealand, an initiative that actively encourages international and domestic travellers to act as guardians of Aotearoa.
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Industry News
Telling the Tourism Story
Welcoming, supportive communities are a vital part of what New Zealand has to offer our visitors. TIA's 'Tourism Story' project aims to find ways to support all sectors of the industry to tell their stories better, from the small town holiday park providing local employment opportunities and supporting local suppliers, to the big corporate donating thousands of dollars to environmental causes.
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Spotlight
The power of customer feedback
Enhancing the visitor experience
Car and campervan hire company JUCY Rentals has made a commitment to providing a phenomenal visitor experience through the power of customer feedback.
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Member News
Innovation on the Milford with Go Orange
When you’re a well-known and successful tourism operator with a reputation for innovation, continually making sure your visitor experience is fresh and exciting can be a challenge.
But Go Orange have outdone themselves again with the new-look Milford Haven.
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How to integrate Tiaki into your business messaging
The Tiaki Promise is an initiative to help all our visitors guard, protect and preserve New Zealand, for now and for future generations. Here are some guidelines on how tourism operators can integrate Tiaki into your business.
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Member News
Innovation is the Spirit of Queenstown
Queenstown’s first dinner cruise is starting this summer thanks to a partnership between tourism operator Southern Discoveries and one of the town’s top restaurateurs.
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Spotlight
Eco by name, eco by nature
Driftwood Eco-Tours proves to be eco by nature with multiple sustainability initiatives keeping the company true to its name.
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Incorporate Kiwi culture
How does your business relate to New Zealand culture?
Incorporating New Zealand culture, including Māori language and culture, is a great way to engage visitors and provide a memorable and uniquely New Zealand experience.
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Engage with your visitors
Understanding the culture of your visitors
Ensure you and your team are educated about the cultural background of your visitors.
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